Data Protection & Privacy

Privacy Policy

y1111 takes your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your own information. Please read this document carefully before using the y1111 platform.

Last updated: 1 January 2026
Our Privacy Principles

Six commitments that underpin how y1111 handles your personal data — every day, on every device, across all Pakistani cities we serve.

Data Minimisation

We collect only the personal data that is strictly necessary for account operation, compliance and service delivery. Nothing more.

No Data Selling

Your personal information is never sold, rented or traded to third-party advertisers, data brokers or marketing agencies under any circumstances.

Encryption in Transit

All data exchanged between your device and the y1111 platform is protected using industry-standard TLS encryption at all times.

Your Rights First

You can access, correct, export or request deletion of your personal data at any time by contacting our support team.

Defined Retention

We retain personal data only for as long as required by law, compliance obligations or active account status — then securely delete it.

Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you promptly in accordance with applicable obligations.

Your Data Rights

To exercise any of the rights below, contact us at [email protected]. We aim to respond to all data rights requests within 30 days.

01
Right of Access

You may request a copy of the personal data y1111 holds about you at any time. We will provide this in a structured, commonly used format within the applicable statutory timeframe.

02
Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Identity verification may be required before changes are made.

03
Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations that may override this right.

04
Right to Restrict Processing

You may request that we restrict processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold.

05
Right to Data Portability

Where processing is based on consent or contract, you may request a machine-readable export of personal data you have provided to y1111 for transfer to another service.

06
Right to Object

You may object to processing of your personal data based on legitimate interest grounds, including profiling for direct marketing purposes. Objection to service-essential processing may result in account closure.

07
Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Opt-out options are available in your account settings.

08
Right to Complain

If you believe y1111 has mishandled your personal data, you have the right to lodge a complaint with the relevant data protection supervisory authority in the applicable Operator license jurisdiction.

Your Privacy is Protected at y1111

We built y1111 with Pakistani players in mind — from Karachi to Peshawar. Transparent data practices, secure KYC processes and round-the-clock support are part of what makes y1111 a platform you can trust.

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